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T12816

 

TASMANIAN INDUSTRIAL COMMISSION

Industrial Relations Act 1984
s.29 application for hearing of industrial dispute

Rachelle Jane Hornsby
(T12816 of 2006)

and

PWB - LET Services Partnership No 2

 

COMMISSIONER T J ABEY

HOBART, 9 January 2007

Industrial dispute - severance pay in respect of termination of employment as a result of redundancy - entitlement to redundancy payment - order issued

REASONS FOR DECISION

[1] On 13 October 2006, Rachelle Jane Hornsby (the applicant) applied to the President, pursuant to Section 29(1A) of the Industrial Relations Act 1984, for a hearing before a Commissioner in respect of an industrial dispute with PWB - LET Services Partnership No 2 in respect to severance pay in respect of termination of employment as a result of redundancy.

[2] This matter was listed for hearing (conciliation conference) on 9 November 2006, for a teleconference on 15 November 2006 and 30 November 2006, and for hearing on 11 December 2006. Mr J Zeeman, solicitor, Hunt & Hunt, represented the applicant. Mr P Barker, solicitor, PWB Lawyers, represented the respondent.

[3] In August 2006 the partners in PWB, Ms Ros Courtney and Mr David Smith, took the decision to restructure the business. The nature of this restructure was to focus on family law with a significant reduction in the litigation and commercial departments. This involved a reduction in total staff, professional and support from approximately 35 to between 15 and 17.

[4] Prior to advising staff of the restructure the partners entered into negotiations with a number of other law firms, with the objective of transferring files and staff with a minimum of dislocation. Inherent in these negotiations there was the possibility at least that some secretarial support staff would "follow" the solicitors to the new practice. Mr Smith described the partners' objectives as follows:1

"Our intention was, once we made the decision to restructure, our intention was to try and ensure that as many of our staff members were employed on the same, or similar conditions to what we had employed them as, and they would then take the work they had with them as well, as much as we could facilitate that."

[5] This approach met with some degree of success, and in some cases staff made their own arrangements in seeking alternative employment.

[6] The above is provided by way of background and context only. The facts of this case relate solely to the circumstances of the applicant, Ms Hornsby, who had been employed as a legal secretary since April 2002. Ms Hornsby claims that she has an entitlement to a redundancy payment pursuant to s.47AH(2) of the Act, which reads:

"(2) Unless prescribed otherwise in an Act, award or agreement or determined otherwise by the Commission, if an employee's employment is terminated on account of redundancy, the employee is entitled to a redundancy severance payment calculated on the basis of 2 weeks' wages for each completed year of employment with the employer, up to a maximum of 12 weeks."

[7] The respondent submits that no entitlement to a redundancy payment arises in that Ms Hornsby declined a reasonable offer of continuing employment.

[8] Sworn evidence was taken from the following witnesses:

· Rachelle Jane Hornsby, Legal Secretary since April 2002.

· Samuel John Colin Peart, Solicitor, employed by PWB until the restructure.

· David Maurice Smith, partner with PWB.

· Timothy James Levis, Solicitor with PWB for past four years.

[9] There was a degree of inconsistency and confusion in the evidence of various witnesses, particularly as to dates and actual words used. I have however formed the view that these relatively minor inconsistencies, which were the result of no more than imperfect recollection, do not alter the essential facts on which this case turns.

Summary of the Evidence

[10] On Tuesday 12 September 2006 Ms Hornsby attended a meeting with the partners. She said:2

"Now, there was a restructure that occurred AT PWD; can you tell the Commission what you understand occurred at that time?---Yes, I was called in to Ros Courtney's office on the Tuesday, 12 September, and told that the firm was down-sizing and as a consequence I would be losing my position and had to find another job.

Did they say anything else about your employment?---Just that I was a value employee and that they were sad to see me go."

[11] The evidence of Mr Smith was as follows:3

"When we informed the support staff of our restructure we indicated to them the following:

a. That we would be needing secretarial support in both litigation and commercial departments to assist the remaining solicitors in those departments.

b. At the stage of first advising support staff we were not in a position to advise as to exactly who would be retained given that some solicitors would be taking their secretaries with them to their new places of employment.

c. That whatever happened we would keep them employed until they found alternative employment or were offered a position by us.

d. That we would do all that we could to assist them in finding alternative employment."

[12] Ms Hornsby denied that points (a) to (c) above had been told to her, although there was no actual deadline to find alternative employment. She agreed that the firm had offered to assist in finding alternative employment.

[13] Mr Smith described the above statement as a "general message" made to all support staff interviewed, but he could not recall the specific conversation with Ms Hornsby. He said:4

"Did you, in your meeting with Rachelle Hornsby, give her any indication of whether there was a possibility of her remaining in employment with the firm?---I can't specifically say that we did but that was our intention, and that was our general approach to all the secretaries that we decided that we hadn't made up our minds yet and we wanted to keep our options open.

[14] Ms Hornsby immediately telephoned two employment agencies and arranged interviews with them.

[15] In the meantime Mr Peart, who had been told that there was not an ongoing role with PWB, had been having discussions with another legal firm, Dobson Mitchell and Allport (DMA). He attended an interview with DMA on Thursday 14 September. Mr Peart had previously told Ms Hornsby that if at all possible, he would try to arrange employment for her at whichever firm he ultimately joined.

[16] That same day Mr Peart told Ms Hornsby that he was looking favourably on joining DMA, and that there was a possibility that she could go with him. Mr Peart made the decision to join DMA on either 14 or 15 September. Arrangements were made for Ms Hornsby to be interviewed by DMA on Monday 18 September. Following the interview she was offered and accepted employment with DMA.

[17] The partners had determined that there would be a requirement for one ongoing secretarial support position relevant to Ms Hornsby's role to date. Initially a Ms V was approached. She declined as she followed another solicitor to an alternative firm. The position was then offered to a Ms T who Mr Smith described as ambivalent. He said:5

"... she had indicated that she wanted to stay but was also attending an interview, or had attended an interview with Simmons Wolfhagen and was quite enthusiastic about that position. We then requested that she get back to us within a reasonably short period of time because we wanted to make sure that (a) we didn't lose all of our secretarial in the meantime, and (b), that it was causing some considerable to people not having a job, or not knowing whether they had a job, so we wanted to alleviate that if she decided - she had been offered a job at Simmons Wolfhagen and she decided to go it would have been easier for us then to approach. Now, that - because she was prevaricating we came to one deadline with Ms T. She hadn't made up her mind and that has been I sent an email to Tim Levis asking whether he would approach, or ask - sound out Rachelle as to whether she wanted to stay."

[18] Ms Hornsby was aware of both these offers of ongoing employment. She was under the impression that Ms T had until Monday 18 September to decide.

[19] The e-mail from Mr Smith to Mr Levis could not be produced. According to Mr Levis, it was expressed along the following lines:6

"(Ms T's) playing games. Will you see if Rachelle will stay on?"

[20] Mr Levis went to Mr Peart's office where both Ms Hornsby and Mr Peart were present. It is not clear whether this occurred on Thursday 14 September or Friday 15 September although on balance I suspect Thursday 14 September was more likely. Mr Levis described the meeting in the following terms:7

"And did you want to see whether Rachelle would stay on?---I suppose my attitude at the time was that I wanted to stay out of the whole thing, just basically keep my head down and my nose down and backside up, so to speak, do my work. I didn't want to get in to any dealings between the secretaries and other practitioners as to who was going and who was staying. I remember looking at the email for about five minutes and just thinking how I was going to deal with it, so I decided to simply print it out and I took it to Rachelle, who was in Sam Peart's room at the time, and simply showed it to her, allowing her to read it. So, with the effect, if you like, of taking me out of the equation so it wasn't an offer coming from me but rather a communication between David Smith and Rachelle Hornsby - - - 

And so you were - - -?--- - - - to that - - - 

So you were uncomfortable about it?---I was certainly uncomfortable about the whole process at that stage.

Are you able to say whether Ms Hornsby was able to read this print-out?---Oh, she was certainly able to read it, yes.

Did you show it to her in such a way she would be able to read it?---I basically held it up.

And did you say anything as you did that, or did you let the thing speak for itself?---I think I let the thing speak for itself.

Did you get a response?---The response was to the effect that, no.

And was that communicated to you with the use of the word "No" or by some other means?---I can't recall the precise words that were spoken, but it was certainly communicated to me to that effect that, basically, I was able to go straight back to David Smith and give him answer, if you like."

[21] Both Ms Hornsby and Mr Peart said that Mr Levis did not produce the e-mail but conveyed the message verbally. Ms Hornsby described the meeting as follows:8

"Now, did you have any discussions in respect, any other discussions in respect to that particular position of secretary that was to be retained in the litigation department?---Yes, on the Thursday the 14th, I was in Sam Peart's office and Tim Levis came in and said, `David has just asked me if you wanted to stay on as Ms T isn't sure what she's doing.'

And what did you say?---I laughed."

[22] Mr Peart's recollection of the meeting was:9

"Can you tell the Commission what happened at that time?---Okay, well, Rachelle was in my office at the time, we were both standing and Tim Levis came into the office and it was a very brief conversation but Tim said words to the effect that "David's asked me if you'd like your job back" and following that - did you want me to go on from that?

What was Mr Levis' demeanour at that time?---He was a little bemused himself, I guess, in terms of he was sort of a surprised sort of reaction but he was - as I say, it was a very brief conversation. He sort of came in and we were all just standing there in my office and after he said that I would say it would be no more than 10 seconds in terms of that sort of brief conversation and then Tim sort of leaving with Rachelle sort of following him out of the room.

Can you recall if Rachelle said anything in response to what Mr Levis said?---The only thing I can recall was Rachelle's response was sort of almost, again, surprise, a bit of disbelief and almost a sort of a laugh in terms of - couldn't believe that that had been put to her but aside from that I have no recollection of any direct response."

[23] Ms Hornsby said Mr Levis again approached her on Friday 15 September indicating that Mr Smith required an answer straight away. She said she "wasn't able to make a decision that fast". Mr Levis did not recall this meeting.

[24] Under cross-examination Ms Hornsby's evidence was:10

"So when Mr Levis came to see you, as I understand it, on the afternoon, as it, of 14 September, you already knew that it was highly likely that you would be taking a job a Dobson Mitchell?---Yes.

And during the course of that discussion with Mr Levis you understood the firm to be offering to retain you in your current capacity, then current capacity?---Well, I thought the actual position was offered to Ms T, so it was a bit confusing.

Well, you were being conveyed an offer that apparently came from your employer through a solicitor in the firm to retain you in your then capacity?---I suppose.

Well, there is no supposing about it, is there. That is the fact of it, isn't it?---Yes.

And on Friday, 15 September, the next morning I think, you said Mr Levis approached you about the subject again?---Yes.

Did you say to him, "No, because it looks as though I'm going to Dobson Mitchell"?---No, I didn't. I didn't give him an answer.

Didn't you tell him, no?---No, I didn't.

You say you told him that there wasn't enough time for you to make a decision between the Friday and the following Monday?---No, I was told that I needed to make a decision on the Friday.

Who told you that?---Tim Levis.

He said you had to make up your mind by, what, the close of business that day?---Or right - it was in the morning, so I understood that it was, that he wanted an answer right - right away.

Did he say "You have got to answer me today"?---He said, "David would like to know now what you would like to do." And I said, it wasn't enough time.

But didn't you say to him, no, and tell him that you were going to Dobson Mitchell and Allport - - -?---No.

- - as Sam's secretary?---No, I didn't, because I didn't know I was going to Dobson Mitchell and Allport, because I only had an interview on the following Monday."

[25] Mr Smith gave evidence as to the various deadlines relating to the offer to Ms T:11

"Now, you have said, and you have given evidence that there was a first deadline?---Mm.

Now, I assume there were other deadlines?---No, it was - well, the first deadline came and she hadn't made up her mind and that is when we then approached - Ms T requested, I think, a further deadline from the weekend until the Monday which would have been, I think, the 18th, or something like that. She was required to tell us by the 15th, look, the dates are a little bit hard - - - 

No, no, that is - - -?--- - - - but it is within that week she was asked to get back to us because we didn't want to have, (a) we didn't want to lose all of our secretaries, it would have been embarrassing, and (b) we didn't want to have a situation whereby others were waiting and perhaps would want the job and they are stressed, and we could understand that people all of a sudden not having a job, or having that stress placed on them. ...

So just, if I can take you back, I am just again trying to understand how many deadlines were there? There was the first deadline which - - -?---The first - my recollection, sorry, my recollection was the first deadline was that Friday and she - when we called her in to speak to her about it, I think it might have been just me at this time with Ms T, she said she hadn't made up her mind. She really wanted the job but she still hadn't made up her mind and wanted to extend it to Monday. I told her that I wasn't happy with that, and that is when we put it through - I sent an email through to Tim to ask about Rachelle.

Did you - I understand you weren't happy about that - - -?---Yes.

- - but did you agree, disagree, or didn't form a view?---I disagreed quite strongly with Ms T at the time.

And what do you think Ms T understood by that? Well, I will put it another way: do you think Ms T thought that she had until Monday - - -?---I don't - - - 

- - to decide?---I don't believe because I believe that Rachelle informed Ms T shortly thereafter she had been offered the position."

[26] And later:12

"Within my mind there were two distinct time-lines. One was our deadline, the Friday, and like I say, reconstructing, it was the Friday, I believe it was the Friday and - but we had to ask Ms T to tell us what decision she had made and she was still prevaricating. The second deadline was the Monday which was her own time-frame. And that is why, when I say the first deadline I suppose it's just - that's from Ms T, that's - in my mind there were two distinct deadlines, one was ours and one was hers."

[27] As to the genuineness of the offer to Ms Hornsby, Mr Smith said:13

"When was the - when did you have Tim approach Rachelle?---Look, I believe it was the Friday. It was after speaking with - after Ms T's time. Whatever day it was it was the time that Ms T's time limit ran out, the deadline went and that's when I sent the email saying, "Look, she's mucking us around, could you find out whether" or words to this effect, you know, "could you find whether Rachelle is wanting to stay?" There's no doubt in my mind if Rachelle said, yes, that she would have - she would have had the job. Ms T had missed the boat in that sense, and it didn't bother me that much because Ms T said she already had a job to go to."

[28] According to the evidence Ms T did continue to work for PWB after Ms Hornsby had left, but has subsequently resigned.

[29] Ms Hornsby's "Employee History Card" contains a hand written entry of "Redundancy" in the section titled "Reason for Termination". Mr Smith said a member of the administrative staff had made this in error.

Findings

[30] The entitlement arising out s.47AH(2) is a statutory entitlement to a redundancy payment in the event of a redundancy arising, unless otherwise determined by the Commission. This amendment, which came into effect on 15 February 2006, in some respects amounts to a significant departure from the past in that an order from the Commission is no longer a prerequisite to an entitlement arising.

[31] In the instant matter there is no application to set aside or vary the statutory entitlement. It follows that the only question to be determined is whether or not Ms Hornsby was made redundant.

[32] In the overall context, I am satisfied that the partners, having made the decision to restructure, set about to manage the staff implications with a high degree of sensitivity and provided positive assistance in minimising dislocation and possible economic hardship. The partners are to be commended for this overall approach.

[33] Having said that, the facts as they applied to Ms Hornsby, are the only consideration.

[34] I am satisfied that following the meeting with the partners on 12 September, Ms Hornsby had every reason to believe she had been made redundant. Absent any counter evidence, I have no reason not to accept the evidence of Ms Hornsby in relation to the nature and outcome of this meeting.

[35] Ms Hornsby immediately set out of her own volition to find alternative employment. She immediately contacted two employment agencies and arranged interviews. She also discussed the matter with Mr Peart, who offered to take Ms Hornsby with him if that was at all possible.

[36] However, an individual having been told they are redundant does not mean that the employer is unable to withdraw a notice of redundancy and reinstate an ongoing employment relationship. This is in fact what the respondent contends in this case, although the respondent further contended that the ongoing position was always equivocal, depending on "how the cards fell with the other secretaries".14 I do not accept that this latter point was conveyed to Ms Hornsby.

[37] I accept that at the time Mr Levis conveyed Mr Smith's "offer" there was a strong possibility that Ms Hornsby would be offered a position with DMA. However that possibility did not become a reality until after her interview with DMA on 18 September. It was only at that point that Ms Hornsby was in a position to accept or reject an offer from DMA, a position she ultimately accepted.

[38] Despite the uncertainty about some of the evidence, one thing was abundantly clear to all concerned. There was only going to be one ongoing secretarial support position, which could be filled, by either Ms T or Ms Hornsby.

[39] Mr Smith's evidence about a first deadline (PWB's), and a second deadline, being Ms T's, is confusing. There is no doubt that Mr Smith was becoming increasingly anxious that the firm might be left in the position of having no secretarial support, and he was understandably keen to bring matters to a head.

[40] I am not however convinced that the offer of employment to Ms T was unequivocally withdrawn at the time of the first deadline. Mr Smith did not say as much. He did say he conveyed his unhappiness with Ms T's prevarication, but that is something short of taking the offer off the table.

[41] To say that Mr Levis was a reluctant emissary for Mr Smith is an understatement. Mr Levis, for his own good reasons, simply did not want to get involved. In essence Mr Levis was asked to ascertain Ms Hornsby's attitude in relation to ongoing employment in circumstances whereby Ms Hornsby was aware the same position had been offered to Ms T, and as far as Ms Hornsby was aware, was still open to Ms T to accept (as she subsequently did). It is not surprising in the circumstances that Ms Hornsby reacted with a degree of incredulity. I also accept that Ms Hornsby did not reject the offer (such as it was) out of hand, but it would seem, stated that she was not in a position to respond immediately.

[42] I have no doubt that Mr Smith was motivated only by a desire not to be left without secretarial support and did not wish to cut off his options. Mr Zeeman drew an analogy that this was akin to making multiple simultaneous offers for the one position, with the first one to say yes gaining the position and the remainder being denied a redundancy payment on the basis that they did not accept a reasonable offer of employment. I accept firstly, that this analogy has some relevance to the instant case, and secondly, such an outcome would be unfair.

[43] This application presented with an unusual set of circumstances and the outcome was always far from clear-cut. Redundancy payments should not be viewed in the same light as accrued entitlements such as long service leave, and should be limited to genuine cases of employment loss through no fault of the individual.

[44] I am however satisfied on balance that the nature of the offer and the manner in which it was made against the background of the particular circumstances, lacked the quality reasonably expected of an offer which, should it be rejected, would disbar an entitlement to a redundancy payment.

[45] I find that the applicant has an entitlement to a redundancy payment pursuant to s.47AH(2) of the Act.

ORDER

Pursuant to s 31 of the Industrial Relations Act 1984, I hereby order that PWB - LET Services Partnership No 2 pay to Rachelle Jane Hornsby an amount equivalent to eight weeks' salary by way of a redundancy payment. Such payment to be made not later than 5.00pm on Tuesday 30 January 2007.

Tim Abey
COMMISSIONER

Appearances:
Mr J Zeeman, solicitor, Hunt & Hunt, for Ms R J Hornsby
Mr P Barker, solicitor PWB Lawyers, for PWB - LET Services Partnership No 2

Date and place of hearing:
2006
November 9, 15, 30
December 11

1 Transcript PN 328
2 Transcript PN 26/7
3 Exhibit A1
4 Transcript PN 335
5 Supra PN 343
6 Transcript PN 568
7 Supra PN 569/576
8 Supra PN 78/9
9 Transcript PN 239/241
10 Supra PN 138/150
11 Transcript PN 480/487
12 Transcript PN 498
13 Supra PN 534
14 Transcript PN 477